In this episode we talk about why it’s important to have tight business systems from the start and what they look like. We also discuss CRM (customer relationship management) systems and why if you’re just starting a new business or have an existing business they’re important. We discuss how blockbuster’s fantastic failure didn’t need to happen and we’ll drink an 18 year old macallan scotch!

Live Chat Inc sign up as featured in this episode: https://www.livechatinc.com/?a=d3nW4wymR&utm_source=PP

Link to episode one Welcome to Common Cents: https://itunes.apple.com/us/podcast/the-common-cents-show/id1449045720

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